Refund policy

We have a NO return policy.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at treasures615@gmail.com. Please note that exchanges will need to be sent to the following address: 5247 Hickory Hollow PKWY Antioch TN,37013.

If your exchange is accepted we will provide you an exchange code to be placed on your package, no exchanges allowed without code. You will be responsible for return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange questions at treasures615@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns or exchange on customized items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the exchange is accepted, make a separate purchase for the new item.

No International Shipping.

Exchanges
We will notify you once we’ve received and inspected your return, and let you know if the exchange was approved or not.